Medium confidence
Test: Remove the carousel and show key info all at onceMost users didn’t make it through all the steps in ...
Test idea generated from UX research recommendation in "DoD App & mobile web study June 2025". Full recommendation: Remove the carousel and show key info all at onceMost users didn’t make it through all the steps in the carousel. Important content like “How the program works” got missed. Present that information in a single, scrollable card instead so users can see the full picture right away.
Hypothesis
If we implement "Remove the carousel and show key info all at onceMost users didn’t make it through all the steps in ", then key metrics will improve, because UX research from "DoD App & mobile web study June 2025" supports this change based on user feedback and behavioral data.
Why This Works
Key Learnings
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