The leading human insight platform for UX research, offering both self-service testing and professional research services with a global participant network.
UserTesting is the trusted solution behind the world's most customer-centric brands, turning human insight into a competitive edge. The platform allows you to see, hear, and understand real people as they react to your concepts and designs or engage with your products and experiences — providing rich qualitative insights at scale.
The platform supports flexible research methods including moderated and unmoderated testing, A/B testing, surveys, card sorting, think-aloud studies, and more. With a machine-learning-powered distribution engine and over 200 demographic filters, UserTesting quickly fills studies with top-quality participants from a global network. AI-powered analytics and visualizations save time and simplify post-test analysis.
Beyond the self-service platform, UserTesting offers professional services to amplify impact through support from dedicated research experts and extended team capacity through full-service research delivery. They also acquired UserZoom, integrating its capabilities into the platform. Their certified agency partner program provides training, playbooks, and ongoing education and support for partner agencies.
The gold standard in UX research and consulting, founded by Jakob Nielsen and Don Norman in 1998, with 28+ years defining the UX industry.
The world's leading ecommerce UX research organization, with 200,000+ hours of research used by 71% of Fortune 500 ecommerce companies.
A comprehensive UX research platform acquired by UserTesting, offering advanced research capabilities for enterprise teams.
A user research platform offering card sorting, tree testing, first-click testing, and surveys, trusted by Netflix, HSBC, Lego, and Toyota.