Principle
High confidence
Survey - [company] Flextra Credits Awareness
In early 2024, a survey was conducted to understand [company] customers' awareness and usage of Flextra Credits. Findings revealed that 77% are aware of the credits, but confusion persists regarding redemption, with 32% unaware and 44% finding terms unclear. Recommendations include updating dashboard CTAs and providing clearer information on credit usage and terms to enhance user experience and redemption rates.
Why This Works
Key Learnings
Viewed 6+ times
Related Entries
Research Finding
Principle
Reduced Usage Program Survey Report
accountaccount
High confidence
Research Finding
Principle
[company] OAM Experience Survey
accountaccount
High confidence
Research Finding
Principle
Problem Solution Mapping - AMB
pricingaccount
High confidence
Test Idea
Test: They highlighted the app's ability to show high-usage days and patterns.
accountaccount
High confidence
Test Idea
Test: personalized: Stock chart example vs.
accountaccount
High confidence