Medium confidence
Test: Users were unsure if this category referred to customer support, smart home products, or savings too...
Test idea generated from UX research recommendation in "[[company]] Phase 2 Results: Hybrid Card Sorting". Full recommendation: Users were unsure if this category referred to customer support, smart home products, or savings tools.đź“Ť Where?
Hypothesis
If we implement "Users were unsure if this category referred to customer support, smart home products, or savings too", then key metrics will improve, because UX research from "[[company]] Phase 2 Results: Hybrid Card Sorting" supports this change based on user feedback and behavioral data.
Why This Works
Key Learnings
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