Principle
High confidence
Contentsquare Analysis - Blog & Contact Us
The Marketing team seeks to update the Blog and Contact Us pages to align with brand guidelines. An analysis from June 1 to August 31, 2024, revealed that the Blog page needs better content organization and navigation, while the Contact Us page requires smaller images and reconsideration of the Helpful Links section. Key findings include device usage patterns and specific user interaction metrics on both pages.
Why This Works
Key Learnings
Viewed 42+ times
Related Entries
Test Idea
Test: Address "Customer Service InconsistencyWhile some agents received high marks, others were..."
layouthomepage
High confidence
Research Finding
Principle
October 2025 Wheelock all brands
layouthomepage
High confidence
Test Idea
Test: Address "Users frustrated by unclear plans, unexpected fees, and loyalty program failures..."
layouthomepage
High confidence
Test Idea
Test: Address "Technical and Usability ProblemsSlow load times, login failures, and hard-to-nav..."
layouthomepage
High confidence
Test Idea
Test: Address "Positive Experience Comments expressing a positive experience with the service o..."
layouthomepage
High confidence