Medium confidence
Test: Terms and Conditions: Many interviewees scanned rather than read the terms and conditions due to the...
Test idea generated from UX research recommendation in "Multibrand | Usability Test | App | TOS Flow Prototypes". Full recommendation: Terms and Conditions: Many interviewees scanned rather than read the terms and conditions due to their length and legal jargon, feeling it was pointless since agreement was mandatory.
Hypothesis
If we implement "Terms and Conditions: Many interviewees scanned rather than read the terms and conditions due to the", then key metrics will improve, because UX research from "Multibrand | Usability Test | App | TOS Flow Prototypes" supports this change based on user feedback and behavioral data.
Why This Works
Key Learnings
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