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Loop11

An easy-to-use online usability testing platform that lets you run moderated and unmoderated tests without a usability lab or specialized equipment.

Overview

Loop11 is a UX research and testing platform that automates user research to deliver insights for improving digital user experiences. The platform's key differentiator is accessibility — no UX or coding experience is required to run projects, you can create a usability test in under 30 minutes, and get UX analytics results within 24 hours.

Any website or interface hosted on a domain can be tested with Loop11, including live websites, wireframes, and prototypes. The platform supports both moderated and unmoderated user testing, and offers capabilities powered by GPT-4 for uncovering product-changing insights. Users can record any combination of video, audio, or screen recordings during tests.

Loop11 is used by thousands of companies including UX consultancies, agencies, government organizations, educational institutions, and non-profits. They serve as a complementary tool to lab-based testing for usability consultancies, a prototyping validation tool for web designers and developers, and a usability assessment platform for online businesses. Loop11 offers a 14-day free trial with full Enterprise features and flexible monthly or annual subscriptions.

Key Features

  • Moderated & unmoderated testing
  • Video/audio/screen recording
  • GPT-4 powered insights
  • Live website testing
  • Prototype testing
  • Task-based testing
  • UX analytics dashboard
  • 14-day free trial

Pros & Cons

Pros

  • + No UX expertise required — very accessible
  • + Set up tests in under 30 minutes
  • + GPT-4 powered insight generation
  • + 14-day free trial with Enterprise features

Cons

  • Less sophisticated than enterprise platforms
  • Smaller participant panel
  • Limited advanced analysis features

Integrations

User Interviews

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