Maze
A leading user research platform trusted by 60,000+ product teams, offering moderated and unmoderated testing with AI-powered insights.
Provider overview
Maze is a user research and testing platform trusted by over 60,000 product teams worldwide. The platform brings together every method, every team, and every stage of research in a single place, empowering researchers to be change-makers and turning customer insights into lasting competitive advantages.
Maze combines moderated and unmoderated testing in a single, enterprise-ready platform. For unmoderated studies, teams can run prototype tests, website tests, card sorting, tree testing, and surveys. For moderated studies, Maze supports live interviews with built-in scheduling and recording. AI-powered features surface patterns and signals from research data, producing summaries, themes, and highlights automatically.
Maze's panel provides access to millions of B2B and B2C participants in 150+ countries with 400+ filters, delivering participants in an average of under 5 hours for unmoderated studies. Pricing includes a free plan for basic tasks, paid plans starting at $99/month (Starter), and custom Enterprise pricing. Maze has positioned itself as the go-to research platform for product teams wanting to democratize research across their organizations.
Key Features
- ✓ Prototype testing
- ✓ Website testing
- ✓ Card sorting & tree testing
- ✓ Surveys
- ✓ Live moderated interviews
- ✓ AI-powered analysis
- ✓ Participant panel (150+ countries)
- ✓ Research repository
Pros & Cons
Pros
- + Free plan available for basic research
- + 60,000+ product teams trust the platform
- + Participants delivered in under 5 hours
- + AI-powered themes and summaries
Cons
- − Free plan is quite limited
- − AI features still maturing
- − Can be complex for non-researchers
Integrations
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