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loser-17.4% lift

Landing Page: Auto Pay Opt-In / Unlock

Hypothesis

Getting users to actively unlock or opt-in to autopay at the plan selection step.

PricingLanding PageEnergy & UtilitiesPricingModal/DrawerLoss AversionCommitment BiasundefinedTest ArchiveHeuristic/Best PracticePsychologyUnlocking/ExclusivityAddUsabilityMotivationPersistenceObligationSociabilityProgress PresentationExclusivityMulti-pageMedium

Test Results

8.02%
Control CR
6.62%
Variant CR
2,276
Sample size
44
Days run
Control8.02%
Variant6.62%

Key Learning

Problem: Multi-step processes on the landing page can overwhelm users if they can't see how far along they are or how much is left.

What was tried: Getting users to actively unlock or opt-in to autopay at the plan selection step. (-17.4% change)

Why it failed: Pricing page changes carry risk — users are price-sensitive and changes can increase cognitive load or perceived cost.

How to Apply This to Your Site

This test showed that landing page: auto pay opt-in / unlock led to a -17.4% drop in conversions. The change was tested on a landing page page in the energy & utilities industry. Avoid replicating this exact approach — instead, consider testing the opposite direction or a more subtle variation.

Before you test: Consider that pricing tests typically require adequate traffic to reach statistical significance. This test ran for 44 days — plan for at least that long.

This result reached 95% statistical confidence, meaning there is a very low probability the observed effect was due to chance. Results at this confidence level are generally considered reliable for making business decisions.

What Was Tested

Getting users to actively unlock or opt-in to autopay at the plan selection step.

Methodology

Primary Metric
Transactions
Confidence Level
95%
Lift Range
-19.4% to -15.4%

Build On These Learnings

Save your own experiments, spot winning patterns across your test history, and stop repeating what's already been tried.

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