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[company] Plans Page: User-Focused Filter Language Increases Plan Selection

Qualitative research identified 5 key plan attributes users cared about: fixed rate, long-term value, free electricity promotions, bundling, and renewable energy. Conversion.com added filter checkboxes with user-centric language and a plan recommendation based on selections. The headline read: 'Tell us what's important to you. Select all that apply, and we'll recommend the plan that's right for you.'

Hypothesis

Adding user-focused filter options ('Tell us what's important to you') that recommend a matching plan will increase conversions by creating a personalized experience while preserving user choice.

Why This Works

Key Learnings

Expected Lift Range

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