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Airbnb: Product Page — Display Customer Ratings

In this tiny and well isolated experiment, Airbnb tried a slightly different approach to displaying customer ratings on their property (product) pages. From the observed implementation decision one month later, we learned that using decimal places for customer rating averages seems to be the better approach. :)

Hypothesis

If we test a similar change on our product pages as Airbnb tested, then our conversion metric will likely improve based on their implementation decision.

Why This Works

Key Learnings

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