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Money Back Guarantee on Product Page (Reverb.com)

In this experiment, different reassurance messages were shown at the bottom of the add-to-cart widget on a product page. The variation emphasized full refunds for faulty or misrepresented items.

Hypothesis

If we prominently display a money-back guarantee near the purchase button, then conversion rates will improve because risk reversal directly addresses the primary hesitation of first-time buyers

Why This Works

Key Learnings

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