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Winner
Medium confidence

Funnel Analysis → Add Info to Pre-Payment Page → +10% Purchases

RuneScape's CRO team used heatmap analysis of the Treasure Hunter page and found: (1) users clicking non-clickable 'Get Keys' sections, (2) session recordings showed users returning from payment page — suggesting missing info. They added package details to the Treasure Hunter page. Result: ~10% more purchases.

Hypothesis

If users are returning from the payment page back to a product page, the product page lacks sufficient purchase justification. Adding package details will reduce bounce-backs.

Why This Works

Key Learnings

Expected Lift Range

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