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Trust A/B Test Results

Security badges, guarantees, and credibility experiments. Learn which trust signals reduce purchase anxiety.

9
Experiments
22%
Win rate
2
Winners found

Key Findings: Trust A/B Tests

Across 9 trust experiments, 22% resulted in a statistically significant win.

7 experiments were inconclusive, meaning the difference between control and variant was not statistically significant. Inconclusive results are still valuable — they tell you what doesn't move the needle, so you can focus testing effort elsewhere.

These results come from real A/B tests with sample sizes ranging from hundreds to millions of visitors. Use them to inform your own trust testing strategy and avoid repeating experiments that have already been run.

Outcome Breakdown

All 9 Experiments

inconclusive

Product: Money Back Guarantee on Product Page

Context: The primary call-to-action on the product isn't converting at its potential — design, copy, or placement may be the bottleneck.

TrustCross-Industryn=488,288
inconclusive

Product: Pay Later on Product Page

Context: The primary call-to-action on the product isn't converting at its potential — design, copy, or placement may be the bottleneck.

TrustCross-Industryn=364,582
inconclusive

Product: Benefit Bar on Product Page

Context: The headline on the product may not resonate with what users actually care about or address their top objections.

TrustCross-Industryn=481,189
inconclusive

Listing: Money Back Guarantee

Context: Users on the listing don't feel confident enough to proceed — they need reassurance that their data and money are safe.

TrustCross-Industryn=21,096
inconclusive

Product: Gradual Reassurance

Context: Multi-step processes on the product can overwhelm users if they can't see how far along they are or how much is left.

TrustCross-Industry
inconclusive

Checkout: Bulleted Reassurances

Context: Friction during the checkout process causes users to abandon right when they're closest to converting.

TrustCross-Industry
inconclusive

Checkout: Money Back Guarantee

Context: Friction during the checkout process causes users to abandon right when they're closest to converting.

TrustCross-Industry
winner

Product: Product Page

Problem: The primary call-to-action on the product isn't converting at its potential — design, copy, or placement may be the bottleneck.

TrustE-commerce
winner

Product: Product Page

Problem: Friction during the product process causes users to abandon right when they're closest to converting.

TrustE-commerce

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